Frequently Asked Questions

Find answers to common questions

NextCTL is a next-gen IT solutions company founded in 2022 in Dhaka, with incorporation in the UK. We focus on building SaaS platforms, cloud solutions, and custom software for businesses worldwide.

Our headquarters is in Dhaka, Bangladesh, and we are also incorporated in the UK under NEXTCTL LTD.

Our mission is to bridge the technological knowledge gap and empower SMEs with scalable, secure, and user-friendly IT solutions, while contributing to reducing unemployment.

We provide Web Development, Software Solutions, Cloud Solutions, Mobile App Development, and IT Consultancy tailored to business needs.

Yes. Our SaaS platforms include CRM, Project Management, HRM, E-commerce, Accounting, and Marketing Automation tools.

Yes, we specialize in designing and developing bespoke software tailored to the unique requirements of each business.

We work with SMEs, startups, and international businesses seeking digital transformation, automation, and scalable software solutions.

Yes. We currently serve multiple international clients and provide managed IT services, SaaS solutions, and cloud infrastructure globally.

We offer 24/7 customer support, troubleshooting, and consultation to ensure smooth operations for all our clients.

Our pricing depends on the type of service. SaaS platforms follow tiered subscription models, while custom development and cloud services are project-based with transparent cost structures.

Yes, we provide free trials or demo versions for most of our SaaS solutions to help clients evaluate before committing.

Yes. NextCTL is incorporated in Bangladesh (since 2022) and in the UK (NEXTCTL LTD, Company No. 15106791).

We follow industry-standard security protocols, encrypted communications, and regular audits to ensure data safety and compliance.

With a focus on innovation, customer-centric solutions, and international credibility, NextCTL ensures that businesses receive reliable, scalable, and affordable IT solutions.

Yes, we regularly offer career and internship opportunities for developers, designers, and business roles. We also focus on training young professionals to reduce unemployment.

You can apply through our official website career section or by contacting us directly at [email protected].

Yes, we collaborate with technology vendors, agencies, and resellers worldwide to expand services and create win-win opportunities.

Yes, we have reseller and white-label options for our SaaS and cloud solutions. Contact our sales team for more details.

We begin with consultation, requirement analysis, proposal, and timeline estimation. Once approved, our agile team works in phases with client feedback loops.

Timelines vary depending on project scope. A typical web project may take 4–6 weeks, while SaaS or enterprise solutions may take 2–6 months.

We accept payments via bank transfer, credit/debit card, Payoneer, Wise, and Stripe for international clients.

Yes. For projects, we typically require a 30–50% upfront payment, with the remainder due upon delivery milestones.

Yes, all SaaS platforms follow monthly or annual subscription billing through secure payment gateways.

Yes, we offer cloud hosting, dedicated servers, and managed services for our clients along with WHMCS integration.

Our servers are globally distributed, with primary data centers in Europe, North America, and Asia to ensure low latency and reliability.

Yes, automated daily and weekly backups are included in our hosting services.

Yes. We follow GDPR and other international data protection standards to ensure full compliance.

Yes, we provide NDAs and legal contracts to ensure client confidentiality and data security.

We aim to become a global leader in SaaS and AI solutions for SMEs, while creating jobs and reducing the digital divide in emerging markets.

Yes, we are already incorporated in the UK and plan to expand our presence in North America and the Middle East.