Company Details
Company: NextCTL LTD
Registration: Registered in the UK, Company Number: 16570184
Website: www.nextctl.com
Effective Date: August 31, 2025
Data Controller: NextCTL LTD (contact: [email protected])
1. Introduction
NextCTL LTD ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Our Commitment
We are committed to transparency in our data practices and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
2. Information We Collect
We collect various types of information to provide and improve our services:
Personal Information
- Contact Information: Name, email address, phone number, company name
- Account Information: Username, password, profile preferences
- Project Information: Requirements, specifications, feedback
- Payment Information: Billing details, payment history
Automatically Collected Information
- Usage Data: Pages visited, time spent, links clicked
- Technical Data: IP address, browser type, device information
- Cookies: Session data, preferences, analytics
3. How We Use Your Information
We use your information for the following purposes:
| Purpose |
Legal Basis |
Examples |
| Service Delivery |
Contract Performance |
Developing software, providing support |
| Communication |
Legitimate Interest |
Project updates, service announcements |
| Marketing |
Consent |
Newsletters, promotional offers |
| Analytics |
Legitimate Interest |
Website improvement, user experience |
| Legal Compliance |
Legal Obligation |
Tax reporting, regulatory requirements |
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Limited Sharing
- Service Providers: Cloud hosting, payment processing, analytics
- Legal Requirements: Court orders, regulatory requests
- Business Transfers: Merger, acquisition, asset sale
- Consent: With your explicit permission
All third-party service providers are contractually bound to protect your information and use it only for specified purposes.
5. Cookies & Tracking
We use cookies and similar technologies to enhance your experience and analyze website usage:
Essential Cookies
Required for basic website functionality, security, and user authentication. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website to improve user experience and performance.
Preference Cookies
Remember your settings and preferences to provide a personalized experience.
Marketing Cookies
Used for targeted advertising and marketing campaigns (only with your consent).
You can manage your cookie preferences through your browser settings or our cookie consent banner.
6. Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Strict authentication and authorization procedures
- Regular Audits: Security assessments and penetration testing
- Employee Training: Regular security awareness training
- Incident Response: Procedures for handling security incidents
Security Notice
While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security concerns.
7. Your Rights
Under GDPR and UK data protection law, you have the following rights:
Your Data Rights
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (right to be forgotten)
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us at [email protected]. We will respond within 30 days.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
| Data Type |
Retention Period |
Reason |
| Account Information |
Active account + 7 years |
Legal compliance, service delivery |
| Project Data |
Project completion + 10 years |
Warranty, support, legal requirements |
| Marketing Data |
Until consent withdrawal |
Marketing communications |
| Analytics Data |
2 years |
Website improvement |
9. International Transfers
Your personal information may be transferred to and processed in countries outside the UK/EEA:
- Cloud Services: Data may be stored on servers in various locations
- Service Providers: Some third-party services operate globally
- Legal Requirements: Cross-border legal proceedings or investigations
We ensure adequate safeguards are in place for international transfers, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Certification schemes and codes of conduct
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
Age Restriction
If you are under 16, please do not provide any personal information to us. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
11. Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws:
- We will notify you of material changes via email or website notice
- Minor changes will be posted on this page with updated dates
- Continued use of our services constitutes acceptance of updated policies
- You can review the current policy at any time on this page
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Address
26 James St, Southampton, UK
Phone
+44 (0) 20 XXXX XXXX
Data Protection Officer
For complex privacy matters or to exercise your data rights, you may also contact our Data Protection Officer at [email protected].
