Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, products, and services, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use immediately.

2. Services Provided

NextCTL LTD provides comprehensive technology solutions including:

• Software development and custom applications
• AI-driven solutions and machine learning
• Business process automation
• Cloud infrastructure and migration
• Mobile and web app development
• Managed IT services and support

The scope of each service will be defined in a separate proposal, statement of work (SOW), or service agreement.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information during inquiries and project onboarding
• Ensure that your use of our services complies with applicable laws and regulations
• Refrain from using our website or services for fraudulent or unlawful purposes
• Maintain the security of any account credentials or access provided
• Notify us immediately of any unauthorized use or security concerns

4. Intellectual Property

All content, software, designs, and materials developed by NextCTL remain our property until full payment is received.

5. Payment Terms

Payment schedules will be outlined in each service agreement. We offer flexible payment options:

• Project-based: Milestone payments or upfront payment
• Subscription services: Monthly or annual billing cycles
• Managed services: Recurring monthly payments

Note: Late payments may incur interest fees, and subscription services require timely renewal to avoid suspension.

6. Refund Policy

Our refund policy is designed to be fair and transparent:

• Refunds are only available if stated explicitly in the project agreement
• Digital services already delivered (consultations, completed development work) are non-refundable
• Subscription cancellations take effect at the end of the current billing period
• Please see our detailed Refund Policy page for complete information

7. Limitation of Liability

NextCTL is not liable for indirect, incidental, or consequential damages resulting from the use of our services.

8. Confidentiality & Data Protection

Both parties agree to maintain confidentiality of sensitive project information. We are committed to protecting your data:

• Compliance with GDPR and applicable data protection laws
• Secure handling of client data and project information
• Non-disclosure agreements for sensitive projects
• Regular security audits and compliance reviews

For detailed information about how we handle your data, please see our Privacy Policy.

9. Termination

We reserve the right to terminate services if:

• Payments are not made on time
• The client breaches these Terms & Conditions
• Illegal or unethical use of our services is detected
• Reasonable attempts to resolve disputes have failed

Clients may terminate services with written notice as specified in their service agreement.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be resolved through appropriate legal channels in the United Kingdom.

11. Contact Information

For questions regarding these Terms & Conditions, please contact us: